McDonald’s strengthens safety protocols in stores, to activate StaySafe App for contact tracing

“In these challenging times, McDonald’s Philippines supports government initiatives that allow us to continue serving our customers in our restaurants and in other channels like delivery and drive-thru, safely. For us, nothing is more important than the health and safety of our people and our customers.” ~Kenneth Yang, McDonald’s Philippines President, and CEO

McDonald’s Philippines President and CEO, Kenneth Yang, supports the IATF-EID’s efforts on contact tracing as McDonald’s stores around the country will be employing the StaySafe app

Reinforcing its commitment towards safety, McDonald’s Philippines will be adopting a more innovative means for contact tracing through the use of the StaySafe.PH app in its stores. This is in support of the platform launched and spearheaded by the Inter-Agency Task Force on Emerging Infectious Diseases (IATF-EID) and the National Task Force (NTF) Against COVID-19.

StaySafe.PH aims to contain the spread of COVID-19 by encouraging users to actively report their health conditions and symptoms as well as that of their family members. McDonald’s stores will be utilizing the locally-developed app as a safer, more convenient, and comprehensive contract tracing tool not just for customers but for its employees, too.

Since the announcement of the enhanced community quarantine, McDonald’s Philippines has been reinforcing its commitment towards the safety of people. Under its M Safe program, the company believes that by keeping its employees safe, they keep their customers safe, too. Each store has a dedicated safety manager to ensure all protocols are followed by employees such as wearing of masks and/or face shields, use of gloves, daily submission of health check forms, temperature checks before and after every shift, and increased handwashing frequency to every 30 minutes, among others. The safety managers also ensure that customers are properly guided on the protocols in the store. McDonald’s also started to offer new convenient ordering modes for customers such as Facebook Messenger to be able to enjoy their favorite meals.

McDonald’s Philippines master franchise holder, Dr. George T. Yang, opened the first McDonald’s store in Morayta, Manila in 1981. Since then, McDonald’s in the Philippines has been a strong and relevant player in the country’s quick-service restaurant industry, having grown a store network of over 600 across the country. McDonald’s Philippines continues to elevate its community relevance thru Ronald McDonald House Charities and McDonald’s Kindness Kitchen in response to the COVID-19 crisis.