Alex Gonzaga is loving The SM Store's Call to Deliver #143SM

“Happy to be part of this family, this brand, this product that Filipinos have trusted for years. It’s really an honor and privilege to be part of SM’s new service. It’s nice to be able to talk to someone for orders. It feels good if someone can answer your questions and make some recommendations when you want to buy something. Knowing that there’s an existing physical store, gives me confidence that I’m making a legit transaction. It’s like you’re bringing SM Store inside your home. That’s how convenient it is. Everyday essentials like toiletries and face masks, things for the home especially kitchen accessories, gadgets, as well as clothes from the SM Store’s Call to Deliver service.” ~Alex Gonzaga

The SM Store launches its new ambassador for its Call to Deliver service Alex Gonzaga and its new hotline number   #143SM (#14376).

Bridging the convenience of online shopping and premium in-store customer assistance, Call to Deliver started out with a few stores in the Vismin area on April 13, 2020, to be able to assist locked-down customers who would be needing essential items from the store.

The SM Store’s Call to Deliver service has a new face, and a new easy to remember hotline number.  With that, its new ambassador, television host, actress, and singer Alex Gonzaga highlight Call to Deliver’s hotline number   #143SM  (#14376).

Alex calls #143SM for her everyday essentials, her gadget’s accessories as well as items for the home. 

Since then, it has become available at all SM Stores nationwide. And it’s easy to see why shoppers love SM’s Call to Deliver service.   It makes everyone a little bit special by bringing a new, complete, and happy shopping experience to customers by providing you with your own personal shopper thru Viber ordering/video call ordering/virtual shopping and offering multiple payment options that include Cash on Delivery, Credit/Debit Card, Contactless Payment Options like GrabPay and Gcash, online payment and even bank transfers. It also accepts SM Gift Cards and SM Sodexo Gift Passes.    

Alex, who says she and her family have been SM customers for many years, recalls trips to Megamall and North EDSA from their home in Taytay, excursions she considers very much like “a trip to Baguio.” She remembers her Mom bowling at SM North EDSA and is proud when she received her Prestige Card.

With that, as a brand ambassador, she’s loving this new way to shop as with a personal shopper. She’s also delighted that Call to Deliver has multiple payment options, is available at all SM Stores nationwide, and offers delivery and pick-up options. 

“It’s like you’re bringing The SM Store inside your home,” says Alex about The SM Store’s  Call to Deliver service.  

What’s on Alex’s CTD list for her loved ones? A comb for fiancé Mikee, an air purifier with humidifier and electric fan for Mommy Pinty, water spray for plants for Daddy Bonoy, and a candle for sister Toni, and trains or cars for nephew Seve.

The SM Store Call to Deliver now made even easier!  Just call #143SM (#14376), place your order with the personal shopper that will be assigned to you and follow payment instructions, and have your items delivered or arrange store pick up.

The SM Store Call to Deliver service is part of the SM Store's continuous commitment to serve the ever-changing needs of its customers.  

Enjoy your items in front of your door as SM Call to Deliver delivers nationwide.  Sixty-four (64) branches of The SM Store are ready to deliver your items the next day after completing your transaction.  Or you may opt to pick-up items at your own convenience thru the allotted curbside pick-up point.