“Through this very relevant program, we have been able to provide even more world-class, enchanting, educational and entertainment experiences to our guests of all ages - embodying the unique brand of Filipino service excellence. As we at Enchanted Kingdom prepare to celebrate our 30th anniversary, we shall endeavor to continue our mutual support, partnership and collaboration with DOT especially in CALABARZON to uplift Philippine tourism service standards locally and globally in the years to come.” ~Mario O. Mamon, EK President and CEO
The Department of Tourism (DOT)-CALABARZON presented Enchanted Kingdom, the first and only world-class theme park in the Philippines, with the Filipino Brand of Service Excellence (FBSE) Champion Award for Tourism Enterprises as it prepares to celebrate 30 years of creating and offering unforgettable magical experiences and memories.
Mario O. Mamon, President and CEO of EK, and Ms. Pauline Barreiro, Head of Learning and Development, accepted the award at the Philippine Tourism Awards Regional Recognition and Tourism Excellence Awards 2024, which were held on December 3 at the Twin Lakes Hotel in Tagaytay City.
99% of EK's more than 800 Cast Members (employees) have finished the FBSE program by 2024. The renowned theme park also intends to offer the aforementioned training to its tenants and partner agencies in 2025.
Partner in Education
At the Pasasalamat at Pagpupugay (Partners Appreciation and Recognition Event) on December 16, EK was acknowledged as one of the longstanding education partners who have consistently supported the Department of Education (DepEd).
The aforementioned event honors and recognizes partners' cooperation and support of the various DepEd priority education programs. For the past ten years, EK has been assisting Brigada Eskwela in improving eleven classrooms across several Santa Rosa City, Laguna, elementary schools.
Magical Year of Tourism Excellence
Beyond providing visitors of all ages with magical experiences, Enchanted Kingdom has a higher mission: to support the expansion of the travel industry and the local community.
During the 2nd Laguna Stakeholders Business Forum in August, the Provincial Government of Laguna (PGL) honored EK for its exceptional accomplishment and superiority in business operations and management. EK's noteworthy contribution to the province's economic growth and competitiveness was praised by the local government.
Additionally, at the Laguna Business Summit in March, the PGL named EK an Esteemed Industry Partner for its significant contribution to the province's tourism and industry development. The aforementioned acknowledgment emphasized EK's commitment to quality, which has been demonstrated by the esteemed international honors it has earned, including the International Association of Amusement Parks and Attractions (IAAPA) Brass Rings Award for Best Retail Merchandise Display.
Good Corporate Citizenship and Fostering Inclusivity
EK was named a Top 3 Taxpayer by the Bureau of Internal Revenue (BIR) Biñan-West Laguna District in March. This recognition was given in recognition of EK's timely and effective payment of accurate taxes, which significantly aided in meeting the district's 2023 collection target. In September, the City of Santa Rosa's local government unit (LGU) presented EK with the prestigious Lion Awards for Business, which included the Top Taxpayer Amusement Park Category.
Finally, as a Mother and Baby Friendly Establishment approved by the LGU Santa Rosa, EK reaffirmed its dedication to inclusivity. As part of LGU Santa Rosa's commemoration of National Autism Consciousness Week 2024 in January, EK was also acknowledged as an Autism Friendly Workplace for people with autism spectrum disorder.
“As we gear towards our 30th Anniversary of creating magical experiences and memories that last a lifetime, all the more that we commit to embracing Diversity, Exclusivity and Inclusivity. Ultimately, we want every guest regardless of gender, religion, culture, disability, and race to enjoy the park and accommodate their special needs in ways we can.” ~Dr. Cynthia R. Mamon, EK’s Chief Operating Officer
For more information about these awards and upcoming events and offerings, visit our Press Room at https://www.enchantedkingdom.ph/ek-press-room and EK’s official social media accounts for Facebook and Tiktok, and for Twitter and Instagram.
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