Tuesday, November 12, 2024

Happy Crew, Happy Customers: Harry Noche’s McDonald’s Story

"McDo 'yung nagbigay ng opportunity po para sa ‘kin. Parang McDo po 'yung nag nagbukas ng daan para makapag-aral po ako sa college,” (McDonald's gave me an opportunity. It’s like McDonald's opened the road for me to pursue my college education. Malapit lang sa amin ang McDo. Mga two kilometers. Mga ten minutes andun na po ako (McDonald's is close to where I live, about two kilometers away. It only takes around ten minutes to get there.). Noong makapasok po ako sa McDo natuto po akong makipag-socialize parang humanap ng maraming friends. Para pong tumaas ang aking self-confidence (When I started working at McDonald's, I learned how to socialize and make many friends. It really helped boost my self-confidence). Friendly po 'yung mga kasamahan ko sa trabaho, pati mga managers. Maganda po ang work culture kaya namo-motivate kami. Naging Crew of the Month po ako. Nakaka-proud at nakaka-build ng self-confidence (My coworkers, as well as the managers, are friendly. The work culture is great, which keeps me motivated. I was even recognized as Crew of the Month, which makes me proud and builds my confidence even more.). Dahil sa McDo, marami pong mga lessons learned na natutunan ko po. Then in the future mai-apply ko pa siya. Isa na 'yung work hard tapos makakamit mo po 'yung success. Do your best lang palagi (At McDonald's, I learned many valuable lessons that I can apply in the future. One of them is that if you work hard, you will achieve success. Just do your best.). ~Harry Noche, a service crew in McDonald’s Lemery, Batangas


Harry Noche, 19, is a member of the service crew at McDonald's Lemery, Batangas, and he embodies the company's employee-first philosophy by being a happy employee who provides outstanding customer service. Even after a demanding school day, he greets and greets customers with a smile and enthusiasm.  

With great appreciation, Harry says. This sentiment demonstrates McDonald's dedication to fostering an inclusive workplace as it adjusts to the particular needs of its employees. For Harry, who has assumed the enormous responsibility of helping to support his family financially, this is a life-altering event.

His normal day demonstrates how McDonald's assists him in striking a balance between his work and school obligations. He goes to classes at 7 AM, takes a quick nap in the afternoon, and then works the store's closing shift. 




Harry's personality has also changed as a result of his employment at McDonald's. The company culture encourages positive friendships and familial ties. Harry's personality has also changed as a result of his employment at McDonald's. The company culture encourages positive friendships and familial ties. 

However, employee development also reflects this positive work culture. McDonald's is renowned for honoring staff accomplishments. This is demonstrated by Harry's "Crew of the Month" honor. 

Emphasizing the connection between exceptional customer service and employee satisfaction. However, Harry has benefited from McDonald's investment in the talent development of its employees in ways that go beyond financial compensation. 

Employees at McDonald's receive extensive training that teaches them leadership, customer service, critical thinking, teamwork, and other skills. Harry's perspective has been significantly impacted by this emphasis on personal growth. 

McDonald's Philippines provides students with a support system that makes it simple to be the best version of themselves if they want to have a successful career. Crew members benefit from world-class training, flexible work schedules, a positive work environment, and chances for professional advancement. 

To discover career opportunities at McDonald’s Philippines, visit the McDonald's PH website and follow the McDonald's PH Careers Facebook Page.




















About McDonald’s Philippines 
McDonald’s Philippines’ master franchise holder Dr. George T. Yang – who oversees and sits as Chairman for over 40 years -- founded and brought the first McDonald’s store to the country in 1981. Since then, McDonald’s in the Philippines has been a formidable player in the country’s quick-service restaurant industry, having grown a store network of over 750 nationwide. McDonald’s Philippines continues to aspire to make a difference in communities where it operates through its charity of choice, Ronald McDonald House Charities Philippines. 

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